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Owner Testimonials

 

Working with Brooke has been a dream.  She was incredibly instrumental in guiding me through the process of starting my STR rental, from setting up the home, to making it safe for guests, and communicating absolutely every detail I needed to know.  She also happens to be very nice and has actually made the entire experience a whole lot of fun -- if that's even possible.  All the stress and headache of owning a home away from home has been almost painless.  She's overseen everything -- from an occasional plumbing issue to having her staff (who are also fantastic!) clean the house (impeccably!) and restock needed items, and her spread sheet each month of expenses and credits is very detailed and straightforward.  Everything about the process she has organized and implemented is completely seamless, and she is constantly looking for ways to make it even better.  I can't imagine trusting management of my home to anyone else.   

Julie B. - Urban Homestead

I was referred to Brooke just over a year ago by a Homeaway employee.  I had just decided to move to a new home and keep my first house as an investment property and felt I could maximize my return as a Short Term Rental.  I contacted Brooke and she scheduled an appointment to come by the house and meet with my wife and I.  Brooke was prompt, professional and shared her extensive experience and knowledge with us freely.  We were sure we had found our property manager.  She advised us on how to furnish, where we could advertise (Homeaway), how we should price, what she would do as the PM and she even took the pictures of the property herself and built the Homeaway listing.  Working with her and her team has been a dream.  Very easy to work with, super responsive, and extremely well organized.  The property has never looked better.  We trust her explicitly with our largest investment.  Our tenants like working with her as well and she has exceeded our expectations in our first years as STR owners.  Since actions speak louder than words, I just referred her my 3rd friend who has a short term rental. 

Tony F. - Carlisle Oaks

 

Owner FAQ’s

 

I’m interested in having Emerson Guest Properties manage a rental property I own. How do I proceed?

We’re so glad to hear it! Emerson Guest Properties prides itself in top of the line property management and we would be happy to discuss with you. Please email brooke@emersonrents.com to begin the conversation.

I’m interested in renting my personal home special events or when travelling. Is this something your company handles?

At this time, we are only accepting full time short-term rentals.

I live in Austin – Do I really need to get an STR license?

Yes, City of Austin ordinance requires a license for operating a short-term rental. Emerson Guest Properties can only represent fully licensed homes. You can learn more about what is required to obtain an STR license here: http://www.austintexas.gov/str

The process of obtaining an STR license and setting up hotel taxes feels overwhelming to me – is this something I would be required to handle?

As a courtesy to our clients, we are more than happy to guide you through and facilitate the process of obtaining an STR license. We will also set up a hotel tax account for your property and pay taxes on your property’s behalf.

I do not live in Austin – would you consider managing my property?

We are always willing to discuss properties outside of Austin, TX. Please contact us with details.

Emerson Guest Properties is a completely turnkey management company. We handle all aspects of operating a short-term rental, including financial management, reservations, guest relations, property maintenance and management, supply stocking and cleaning. We provide a full accounting of income and expenditure at the end of each month, and strive to make the entire experience as easy and profitable for you as possible.

If you think you might like to work with our company, give us a call or send an email and Brooke, the owner, will get back with you promptly. The first step is to meet Brooke at your property for a tour, so she can help you determine if short-term renting might be a good fit for your home. At that time she will discuss in detail services offered, management fees, and answer any other questions you may have.

We look forward to hearing from you!

Emerson Guest Properties 401 Congress Ave. Suite 1540 Austin, Texas 78701 +1 (512) 434-0442 info@emersonrents.com

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